Your Privacy Rights

Flow Lexus of Winston-Salem takes your privacy seriously and is committed to safeguarding your privacy online. Because we gather certain types of information from visitors to www.flowlexusofwinston-salem.com (“our website” or “the website”), we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and who it is shared with.

By using or accessing our website, you agree to this privacy policy. This policy may change from time to time and your continued use of the website is deemed to be acceptance of those changes, so please check the privacy policy periodically for updates.

Guiding Principles

Flow Lexus of Winston-Salem respects the privacy of individuals who visit our website, send us e-mail or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles.  Flow of Winston-Salem collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Flow Lexus of Winston-Salem will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Except as otherwise stated in this privacy policy, Flow Lexus of Winston-Salem will not share any information you’ve provided to us with any third party without your consent, other than to provide the service you’ve requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data

Anytime you visit our website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your Internet browser, your service provider, your IP address and any search engine you may have used to locate the website. We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our websites. This information enables us to determine which areas of our website are most frequently visited and helps us to tailor the website to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.

Information Voluntarily Provided

Any information you provide to us (name, e-mail address, etc.) when you request information or use any of the other interactive portions of our website, is securely maintained on our website server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

Disclosure of Personal Information

Flow Lexus of Winston-Salem understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use, the use of our affiliates, and the use of Lexus Corporate (as defined below). Except as otherwise set forth in this privacy policy, we do not sell, rent, or trade consumer information to third parties, and never without your consent.

Sharing Information with Lexus Corporate

We may receive personally identifiable information about you directly from Lexus (“Lexus Corporate”), a division of Toyota Motor Sales, U.S.A., Inc., in the form of sales leads, which are generated by forms and interactive retail tools on the Lexus Corporate website. We will not share any personally identifiable information received from Lexus Corporate with any other party.

PERSONALLY IDENTIFIABLE INFORMATION GENERATED BY OUR WEBSITE FORMS (FOR EXAMPLE, PURCHASE INQUIRY AND PARTS ORDER) WILL BE PROVIDED TO, USED AND TRACKED BY LEXUS CORPORATE.  LEXUS CORPORATE MAY USE PERSONALLY IDENTIFIABLE INFORMATION THAT WE PROVIDE TO IT FOR LEXUS CORPORATE’S OWN MARKETING PURPOSES.

Agents

Flow Lexus of Winston-Salem may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or website visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Compliance with Law/Safety

Flow Lexus of Winston-Salem may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our website, the website itself, or the public.

Consent to Disclosure

Except as otherwise set forth in this privacy policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.


External Links

Our website contains links to other websites on the Internet, which are governed by their own privacy policies and terms of use. Flow Lexus of Winston-Salem is not responsible for the privacy practices, terms of use, or content of those websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any website you visit via a link from our website before providing personally identifiable information to that website.

Flow Lexus of Winston-Salem and Lexus Corporate are nonaffiliated third parties.  As a result, this privacy statement applies only to Flow Lexus of Winston-Salem and this website, and not to the Lexus Corporate website.

Questions about this Policy

If you have questions concerning this privacy policy or the practices of the website, please contact us.